View All Services
  • Find customers, nurture them, and lead potential customers to sales

    Lead Generation

  • Customer retention activation & relationship enhancement through multi-channels/devices

    CRM/Multi Channel

  • Establish a web platform that would realize consistent brand communication for customers


BalticMiles improved customer loyalty
with a unique app.

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How turned guests
into brand ambassadors.

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How Coca-Cola brought TV and social media
together to bring people together.

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How GM enabled mass customization
without creating mass confusion.

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Elevating conversations
between Verizon and the C-suite.

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How Sephora used social media
to create a better goody-bag.s

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Interview with Miho Shiozaki

Our Representative Director & President, Miho Shiozaki, was interviewed by Sendenkaigi and published on Aug, 2015


MRM Japan picks up Grand Prix at DM Award

MRM Japan has won the Grand Prix at the 2014 Japan DM Award for developing a new and innovative experience-based direct mail locked with a key.


LINE exceeds 300 million users

LINE, a Japanese application for instant messaging on smartphones and PCs exceeded 300 million users on 2013/11/25. The service started from 2011/6/23, reaching this milestone in only two years.


The challenge of mobile advertising

Accessing online services through mobile devices hasn’t stop growing over the years. “Roughly 40 percent of the traffic to YouTube occurs on mobile device” Google’s CEO Larry Page said during the Q3 Earnings presentation. Two years ago, 6% of YouTube’s traffic was happening on mobiles.


Marketing in the Social Age

MRM appointed as an instructor of e-marketing class at International University of Japan this semester. I went there the other day to teach “Buzz and the Role of Social in B2C Marketing”, and “Multi Device Touch-point Marketing”.